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Volunteer Code of Conduct

This Code of Conduct is designed to provide all Built4Agility volunteers with a set of principles and expectations for appropriate conduct and behavior.

All volunteers shall abide by and conform to these professional standards:

  1. Volunteers shall act honestly and ethically while in the performance of their volunteer duties.

  2. Volunteers shall treat all community members with respect, courtesy, and dignity.

  3. Volunteers shall not discriminate and shall be respectful of ethnic, national, and cultural differences.

  4. Volunteers shall not harass, bully, or mistreat community members or other volunteers.

  5. Volunteers shall obey all applicable local, state, and federal laws, while acting on behalf of Built4Agility, including all laws and regulations that govern appropriate conduct in the workplace.

  6. Volunteers shall deter wrongdoing and ensure accountability for adherence to the Code of Conduct.

  7. Volunteers shall assist and cooperate with all Built4Agility investigations.

  8. Volunteers shall report violations or suspected violations of the Code of Conduct. Violations should be reported to

  9. Volunteers shall seek assistance if they have questions about any volunteer guidelines, including the Code of Conduct. If a community member or volunteer has any questions or concerns about the code of conduct or wishes to file a formal complaint, they may contact

Adherence to Policies
Built4Agilitydevelops policies, procedures, and guidelines with input from both community partners and volunteers and with consultation from legal, finance, and risk management experts; our policies, procedures, and guidelines are updated regularly as new situations emerge. Both volunteers and community partners are expected to comply with Built4Agility policies including those described in this document. Failure to comply may be grounds for disqualification and/or removal.

Attendance and Punctuality
Built4Agility requests volunteers be reliable and punctual in reporting for scheduled volunteer activities. While Built4Agility will attempt to be flexible in all cases, volunteers are expected to notify or text 832-853-3666 immediately if they will be absent or late, so arrangements can be made for handling their responsibilities.

Bullying may rise to the level of harassment and is therefore prohibited. Bullying is defined as unwelcome or unreasonable behavior that demeans, intimidates, or humiliates people, either as individuals or as a group. Bullying behavior is often persistent and part of a pattern, but it can also occur as a single incident. Some examples of bullying behavior include but are not limited to: abusive and offensive language, insults, teasing, and spreading rumors. It can also include a manipulation of the work environment or psychological manipulation.

Volunteers may be asked to complete paperwork, provide updated information (including proof of insurance), or complete a criminal background check for certain volunteer roles. Failure to complete these requirements may disqualify a volunteer from serving in a particular role. If appropriate based on the circumstances, volunteers who are disqualified for a volunteer role may have the option to explore other volunteer opportunities.


Drug, Alcohol and Tobacco use
Business-related activities must be conducted free from the influence of alcohol and illegal drugs. During business functions where alcohol is served, volunteers are expected to conduct themselves in a professional manner.

Use of tobacco or e-cigarettes in Built4Agility offices, on premises, in vehicles, at Built4Agility events and functions, and while representing Built4Agility at any time or function is prohibited.

While medical and recreational marijuana use is legal in certain areas of the United States, federal and state laws indicate that Built4Agility has no obligation to accommodate cannabis use in our offices, Discovery Shops, or at our events.

An volunteer cannot report to the workplace impaired, nor should an employee/volunteer smell of marijuana per the expectation for scents and hygiene in the workplace.

The workplace consists of all property and facilities owned, leased, or rented by Built4Agility, including grounds, buildings, vehicles, and any other equipment, and any site where an volunteer performs work.

Under the Drug-Free Workplace Act, employers must prohibit in the workplace the unlawful manufacture, distribution, possession, or use of controlled substances, including marijuana that is otherwise lawful under state law.


If the volunteer’s personal vehicle is parked within an area defined as the workplace, the rules governing a drug free workplace apply. If a volunteer parks in a private lot not under the control of Built4Agility, the volunteer is subject to any applicable restrictions of the property owner and the laws applicable to marijuana in vehicles.


Good Stewardship
Serving in a volunteer position requires good judgment and management of reasonable risks. All volunteers will be given a general company orientation and role specific training to understand and manage the risks in carrying out their specific jobs. Volunteers will be required to comply with company policy and to conduct Built4Agility business at the direction of Built4Agility and within the scope of their duties as a volunteer. This will help minimize the risk of liability to Built4Agility and reduce the risk of injury (physical or economic) to the volunteer and the people the volunteer associates with or tries to help.

Built4Agility activities with inherent risks would include interacting with youth, organizing fundraising events, assisting in carrying out office duties, or serving in a governance role, on a committee or in a leadership role. There are specific company procedures and manuals that guide the volunteer in conducting these activities in a safe manner.

Built4Agility indemnifies its volunteers against liability incurred while performing their volunteer duties conducted at the request of Built4Agility. Built4Agility purchases and maintains insurance policies, wherein volunteers are additional insureds, to provide the financial ability to fully indemnify, defend and settle any claims of liability.


Term of disqualification and/or removal
Built4Agility is committed to providing a safe and healthy environment for volunteers.

Volunteers who do not comply with the Volunteer Code of Conduct may be subject to disciplinary action, including and up to disqualification and/or removal.

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